UNCTAD – UNITAR · Digital Government Academy
Strengthening capacities to transform government services
Learn to design, prototype and run digital public services — no programming skills required.
Upcoming trainings
Live sessions and self-paced courses, open to government practitioners everywhere.
Designing Digital Single Windows with eRegistrations
Workshop · Hybrid · English / Français
- No-Code Development+40
- Procedure Simplification+30
- Service Design+20
eRegistrations Platform Implementation Workshop
Workshop · Online · English / Français
- No-Code Development+25
- Procedure Simplification+15
- Stakeholder Engagement+10
How the Academy works
Train
Register for webinars, workshops and courses on user-centric digital government.
Grow skills
Each completed training earns points across a catalog of practitioner skills.
Get certified
Completion issues a verifiable UNCTAD–UNITAR certificate, automatically.
Build for real
Apply it on the eRegistrations platform — like the country projects we showcase.
Cameroon Business Registration Project (EasyBusiness.cm)
An expanded digital single window for business registration, extending online sole-proprietor and company incorporation to seven new regional Centers for Business Formalization.
ViewBurundi Business Registration Project (EasyBusiness.bi)
A fully online platform (easybusiness.bi) streamlining business creation, reducing paperwork and enabling automatic data exchange between agencies, with gender-disaggregated statistics for policy planning.
Benin Investment and Export Facilitation Project (APIEx)
An online single window managed by APIEx handling investment approvals, special economic zone authorizations, export support and certification subsidy applications with no physical visits required.
Benin Business Registration Project (MonEntreprise.bj)
A fully digital single window for business registration at monentreprise.bj, integrating tax, trade, social security and labor compliance with automatic digital certificate issuance.
Our mission
To help governments cut waste, deliver better services and rebuild trust — by training civil servants to design and run simple, efficient digital procedures.
User-centric design
Procedures must be simple and clear for citizens, not just convenient for administrations.
Ease of use
Technology should save time — not waste it.
Scalability
Good solutions must last. Procedures should grow and adjust as needs change.
Accessible tools
Civil servants build and run digital services themselves, without relying on costly external experts.
In partnership with
